This document was last updated May 31, 2014
The Department of Professional and Occupational Regulation
What Information We Gather/Track
You may decide whether to proceed with any activity that requests personally identifiable information. If you do not wish to provide the requested information, however, you will not be able to complete the operation.
Except as described below, Ergometrics/NTN will only disclose your personally identifiable information to third parties if acting under a good faith belief that such action is necessary (1) to conform to legal requirements, (2) to protect and defend the rights or property of Ergometrics/NTN, (3) to enforce the Ergometrics/NTN Terms of Service, or (4) in the event of a merger, acquisition or sale of all or substantially all Ergometrics/NTN assets relating to the business in connection with which the information was collected. Ergometrics/NTN collects personally identifiable information that can be divided into the following categories:
Student Identification and School/Apprentice Salon Contact Information:
Critical student identification and personal data is encrypted before it is sent over the internet. Critical data is stored encrypted in the database. Encryption of student data exceeds the Department of Professional and Occupational Regulation encryption requirements.
Credit Card Information:
If you use a credit card to purchase products via this Site, your name as it appears on the credit card, the credit card number, expiration date and billing address will be encrypted as it passes over the internet (that information is encrypted and is protected with the best encryption software in the industry - SSL). Ergometrics/NTN does not record or keep your credit card information for online credit card transactions. Such information is encrypted and passed through to the credit card company for payment processing. Ergometrics/NTN may access such information through the credit card company, but does not do so except to process refunds or adjustments, to the extent necessary in the event of nonpayment or disputed payments, or as may be necessary for Ergometrics/NTN's compliance, in Ergometrics/NTN's discretion, with applicable law.
Student test scores are available to students on their Site account page. Student scores are used internally by Ergometrics/NTN in the aggregate for purposes of test research. Ergometrics/NTN owns the tests and test results and retains full rights to their use. Individual test scores are not sold or shared with any other party.
If you request technical support online, we will ask you for information necessary to complete the transaction such as your name, email address and information about your computer hardware, software and the nature of the problem you are experiencing.
Ergometrics/NTN may request information from users. Participation in these surveys is completely voluntary and you have a choice whether or not to disclose this information. Information requested is broad demographic information. This information is not sold, shared or rented to any third party and is used internally solely by Ergometrics/NTN in the aggregate for purposes of web traffic research.
Like most standard web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the Site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Persistent "cookies" are small pieces of information that your browser stores on your computer on behalf of a web site that you have visited. This Site uses persistent cookies to track visits to our web Site in normal statistical logs only. No personal information is stored or collected without your consent. In order to complete transactions on our Site, we do use session cookies. These session cookies do not collect information about you, only about your browser session and they are destroyed when you close your browser. No transaction data is stored on your computer.
If you respond to Ergometrics/NTN about materials presented on this web Site with comments or similar feedback, your response will be non-confidential. By sending Ergometrics/NTN the response, you grant Ergometrics/NTN an irrevocable unrestricted license to use, reproduce, distribute, and modify the information in your response, and you agree Ergometrics/NTN is free to use for any purpose whatsoever any ideas or concepts contained in your response. Ergometrics/NTN will not release your name or publicize the fact of your response unless you give permission or as is required by law. The information given to Ergometrics/NTN is solely used by Ergometrics/NTN.
Contact by Ergometrics/NTN:
Security of Your Information:
When our registration/order form asks users to enter sensitive information, such as credit card numbers, that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, the lock icon on the bottom of web browsers such as Firefox and Microsoft Internet Explorer, becomes locked, as opposed to un-locked, or open when users are just "surfing".
If you have any questions about the security at our Site, you can contact Tech Support.
Correction/Updating Personal Information:
You can change your contact information or update your work history at any time by logging onto your account with your user name and password.
Sending email to us at Ergometrics/NTN Support
Attn: Privacy Contact
Ergometrics/National Testing Network
18720 33rd Ave. W.
Lynnwood, Washington 98037